Terms of Service and Messaging Terms
Effective September 25, 2026
Blackwell Systems is operated by BlackWellCo LLC, an Arizona limited liability company. References to Blackwell Systems, Blackwell, we, or us in these terms mean BlackWellCo LLC.
Business services
Blackwell Systems provides implementation, automation management, and client-portal services under a separate written agreement with each business client. That signed agreement, including its pricing and service scope, controls if it conflicts with these general terms.
Fees and payment schedule
Setup, recurring service, usage, reactivation, and other agreed fees are due on the dates shown in the client agreement, invoice, or owner portal. Unless the agreement says otherwise, clients are responsible for their own messaging, CRM, calendar, email, and other third-party provider charges.
Nonpayment and service access
Unless a signed client agreement provides different terms, a payment has a five-day grace period after its due date. Beginning on day six, Blackwell Systems may pause managed automations, client-portal access, historical lead access, and new lead intake until the account is brought current.
Beginning on day fifteen after the due date, the portal may display a payment-required notice instead of client records. Beginning on day sixty, the account may be archived and disabled. Restoration requires payment of all outstanding amounts and any reactivation fee stated in the client agreement or communicated before restoration.
Blackwell Systems may retain a recovery copy after an account is archived, subject to its retention practices and legal obligations, but does not promise indefinite storage. Clients should export any records they are required to retain before service ends.
Client accounts and data access
Client access is invite-only. Authorized users must protect their login access and may use the portal only for the business workspace assigned to them. Blackwell Systems may suspend an account to protect the platform, comply with law, address misuse, or enforce the client agreement.
Request service
Submitting a request does not create a contract or guarantee availability. We may contact you to clarify your request, discuss timing, or provide service-related information.
Text-message program
If you check the optional text-message consent box, you agree to receive conversational messages from Blackwell Systems about your inquiry, including follow-ups, scheduling questions, confirmations, reminders, and service updates. Message frequency varies. Message and data rates may apply.
Opting out and help
Reply STOP to end text messages. After opting out, you may receive one confirmation message. Reply HELP for assistance. Consent to receive texts is not a condition of purchase or service.
Delivery
Mobile carriers are not liable for delayed or undelivered messages. Message delivery may be affected by carrier availability, device settings, or network conditions.
Acceptable use
Do not use the request form or client portal to submit unlawful, harmful, fraudulent, or abusive content or to interfere with the service.
Privacy and changes
Our Privacy Policy explains how we handle information. We may update these terms as our services change and will post the updated effective date on this page.